Tracey Kidder said, “Building is the quintessential act of civilization.” Think about it. If three people washed up on a deserted island, the first thing they would do is collaboratively build a shelter. Unless, of course, the three people were an architect, owner’s rep, and contractor. Then, they would have to wait for two lawyers to wash up on the beach so that they could proceed with the project.
There is a project that I read about recently where the parties involved hate each other. I don’t say that lightly. You can tell from their comments that they truly loathe and despise each other. Here is a link to the ENR article titled A Hospital Job Dispute Reaches Fever Pitch:
How did this project get to this point? Could the parties involved have seen this coming? How did they begin the project, and more importantly, what can you do on your projects to avoid such a fate? There is a link to a white paper and other resources at the end of this blog, but here is a recap:
Step 1: Get as many people involved in the process as soon as possible from owners to facilities folks to end users designers to contractors to trade partners to materials vendors. Get them in a big room. Build a sense of team and trust and collaboration. Note: This cannot be done in a day. One day “partnering” sessions are a waste of everyone’s time and energy. Lean, IPD, ILPD Design-Build, and other collaborative project delivery methods are perfect for having a framework to achieve this. Forget IPD-ish. Just do it!
Step 2: Make this focus on team, relationships and trust ongoing. Every meeting should start with the team stuff. Bring folks in to reinforce team and collaboration and communication and trust throughout the entire project from inception to demolition.
Step 3: Give everyone tools in order for them to achieve their peak level of mental, physical, and emotional performance. Think about it. We throw people in a big pot that has high stakes and crushing stress without any tools and expect them to perform like a well-oiled machine. This is ludicrous. And they don’t get enough sleep, eat crappy food, and have really poor health habits during a demanding project. As part of your ongoing team building, have discussions about stress and nutrition and sleep and other things that will inhibit performance. Give them the tools they need to succeed. It also creates a sense of connection and team because everyone is looking out for each other and their well-being.
If you want more free information and resources, download my white paper that includes two of my bestselling books and another white paper on how to build the people before you build the project. It will give you the tools you need to make your next project a huge success! Click here to download the white paper.
And if you want even more resources on emotional intelligence and all of the critical people skills your folks need to succeed, click here for information on our online courses called The Total Leadership Library.